Christmas Delivery Expectations
If you have any concerns with delivery times for
Christmas - please visit one of our 66 stores in person so you can
guarantee availability - find your local
Please check your product 'Ships Immediately' to ensure that we
can despatch your order from our warehouse - if the product states
'Ships Within X days' this is the time required to get the product
to our warehouse and then despatch.
Camera House will endeavour to despatch all orders as soon as
received but cannot guarantee that deliveries will be received
prior to Christmas Day. We are reliant on our partner networks and
Aust Post state that deliveries in this period can take
up to 5 business days -
We suggest a cutoff date of: Friday 16th December
If you have any concerns with delivery times for Christmas
- please visit one of our 66 stores in person so you can guarantee
availability - find your local
Please note these delivery instructions only apply to
cameras, lenses, binoculars, bags and accessories. These delivery
instructions do not apply to print products. To receive
delivery instructions on print products please go to the print
centre where you are ordering them from. Alternatively if you have
ordered prints from your local store please call the store to
obtain delivery information.
Who do you use to deliver your items?
We utilise Australia Post and their e-Parcel network for
delivery throughout Australia.
How long will it take for your order to
All deliveries are despatched from our Distribution Centre in
Sydney, NSW and will take the following time depending on where you
are in Australia:
- NSW - 1-2 business days
- Victoria - 2-3 business days
- Queensland - 2-4 business days
- South Australia - 3-4 business days
- Western Australia - 4-6+ business days (it may take over 6 days
for some deliveries in the Kimberley region).
- Tasmania - 4 business days
- Northern Territory - 4-6+ days (it may take over 6 days for
some deliveries to remote regions).
Note: To ensure delivery in time for Christmas Day it may be
wise to allow an additional day on the above estimates.
How can I track my order?
You can track your order through the Australia Post web site. Your
order will be distributed by Australia Post and as part of your
order communication from Camera House, you will be sent an email
with your dispatch confirmation, which will include a tracking
number for your package.