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Christmas Delivery Expectations

If you have any concerns with delivery times for Christmas - please visit one of our 66 stores in person so you can guarantee availability - find your local store here.

Please check your product 'Ships Immediately' to ensure that we can despatch your order from our warehouse - if the product states 'Ships Within X days' this is the time required to get the product to our warehouse and then despatch.

Camera House will endeavour to despatch all orders as soon as received but cannot guarantee that deliveries will be received prior to Christmas Day. We are reliant on our partner networks and their workloads.

Aust Post state that deliveries in this period can take up to 5 business days - 

We suggest a cutoff date of: Friday 16th December

https://auspost.com.au/christmas-delivery


If you have any concerns with delivery times for Christmas - please visit one of our 66 stores in person so you can guarantee availability - find your local store here.

 

Please note these delivery instructions only apply to cameras, lenses, binoculars, bags and accessories. These delivery instructions do not apply to print products. To receive delivery instructions on print products please go to the print centre where you are ordering them from. Alternatively if you have ordered prints from your local store please call the store to obtain delivery information.

 

Who do you use to deliver your items?

We utilise Australia Post and their e-Parcel network for delivery throughout Australia.

How long will it take for your order to arrive?

All deliveries are despatched from our Distribution Centre in Sydney, NSW and will take the following time depending on where you are in Australia:

  • NSW - 1-2 business days
  • Victoria - 2-3 business days
  • Queensland - 2-4 business days
  • South Australia - 3-4 business days
  • Western Australia - 4-6+ business days (it may take over 6 days for some deliveries in the Kimberley region).
  • Tasmania - 4 business days
  • Northern Territory - 4-6+ days (it may take over 6 days for some deliveries to remote regions).

Note: To ensure delivery in time for Christmas Day it may be wise to allow an additional day on the above estimates.

How can I track my order?

You can track your order through the Australia Post web site. Your order will be distributed by Australia Post and as part of your order communication from Camera House, you will be sent an email with your dispatch confirmation, which will include a tracking number for your package.