Privacy Policy
We have prepared this Privacy Policy to explain how we will
handle the personal information of individuals who create a
membership account and / or conduct online purchases from our
website.
This web site is subject to the National Privacy Principles
under the Australian Privacy Act 1988 (as amended by the Privacy
Amendment (Private Sector) Act 2000) and This Privacy Policy
explains in general terms how we protect the privacy of your
personal information under the National Privacy Principles. It will
apply to any personal information you provide to us when creating a
membership account or transacting with us.
Application
We respect your privacy and are committed to protecting your
personal information. We do not disclose confidential information
about you except as required to provide our services, with your
consent or as required or permitted by law.
Collection of Your Personal
Information
Personal information about you is used strictly for limited
purposes. From time to time, we will collect information
about you such as your name, server address, domain name, contact
details, occupation, title, the date and time of your visit and the
information downloaded concerning the matters on which you seek our
services. This information is collected when you give it to
us directly, when you use our services or when you visit our
website.
Use of Your Personal Information
The personal information we collect about you is primarily used
for the purpose of processing your order and communicating
effectively with you about:
- Returns and exchange authorisations;
- Order confirmation;
- Sending you tax invoices;
- Delivering the products you have purchased online;
- Providing you with dispatch and tracking information with
regard to your online order(s);
- Providing you with pick up details and tracking information
with regard to your store pick up order(s);
- Sending you e-mail newsletters containing special offers;
- Administering your account; and
- Servicing our relationship with you.
You may also sign up to receive periodic e-mail newsletters
letting you know of our latest specials. If at any time you
decide you do not want to receive or continue to receive additional
information from us, please refer to the heading "Subscribing and
Unsubscribing to our e-mail marketing List contained within these
terms.
There is an option to subscribe to the e-mail newsletter as part
of any online transaction you conduct with us.
If you do not wish to provide us with personal information, we
may be unable to properly provide you with the products, services,
information and/or warranties that you require.
Disclosure of Personal Information
We will not disclose or share your personal information with our
business partners unless you give Camera House your specific
permission to do so. However, from time to time we may send
you material from our business partners. If you choose to accept
those promotional offers or provide your information to those third
parties, that is your choice.
We may, however, use or disclose your personal information to
third party organisations for purposes relating to the management
of your membership account with us. Such organisations include:
- Service providers who manage the services we are able to
provide you with;
- Mailing systems which facilitate delivery of the products you
have purchased with us;
- Live help service providers;
- Maintenance and repair services;
- Market research; and
- Our professional advisers such as lawyers, accountants and
auditors.
Please be assured that we require these organisations to observe
strict confidentiality obligations with regard to your personal
information and are also bound to adhere to the National Privacy
Principles. These third party service providers are not permitted
to use your personal information for their own marketing
purposes.
Security
Other than described above, we will not use, sell or disclose
your personal information without your consent. We endeavour
to take all reasonable steps to keep secure any information which
we hold about you and to keep this information accurate and up to
date.
We have robust systems and procedures in place to protect your
privacy and your information is stored in secure servers. We are
continually upgrading these systems and reviewing our procedures to
ensure the highest standard of security is used to protect your
personal information.
We use the eWAY Payment gateway for our online credit
transactions. eWay is an authorised third party processor for all
major Australian Banks and all transactions are performed under a
128 Bit SSL Certificate and encrypted for storage within eWAY's
bank-grade data centre.
However, notwithstanding the highest standards of care that we
take with security, we cannot be held responsible for events
arising from unauthorised access to your personal information.
We may, from time to time, engage third party contractors to
carry out work for us. Third party contractors are prohibited
from using collected personal information about you, except for the
specific purpose for which that personal information has been
supplied by us to the contractor.