Data recovery and file backup

Storing your photos digitally is fantastic, but what happens when the tech goes wrong? Hard drive failures, computers that just won’t reboot, old tech that you’ve forgotten the password for – these are just some of the reasons people come to Camera House for help.

Camera House knows how devastating it can be if you experience data loss. The good news is that in many cases, data can be recovered when you have access to the right tools. Take a deep breath, stop panicking and visit us in-store to see what’s possible.

• What types of devices can you recover data from?
  Data recovery is never guaranteed as there’s a lot of variables, but the Camera House team has a proven track record of successfully recovering photos and other data from computers, hard drives, USBs, old CDs and DVDs, SD cards and more.
• How much do data recovery services cost?
  Data recovery is a custom quoted service. Talk to our team in-store about your device or storage format and the issues you’ve encountered. We’ll be able to give you a ballpark estimate for the cost to recover your files.
• How long does data recovery take?
  In most cases, we’ll know within a few days if we can recover your files. Because we know how important your digital photos and other data are, we’ll keep you informed with regular updates on our progress and let you know as soon as possible if we’re unable to recover your data.
• What do you do if you recover the files?
  If the files are recoverable, we’ll transfer your data to either a USB or hard drive as required. You can then download the retrieved files and save them to your own network. We also recommend implementing back up procedures and can provide advice around this.